Tutorials
Beginner
Searching for Productby Justin MichaelsLearn all of the ways to search for merchandise so you quickly find exactly what you're looking for. ... (view more)
Using Order History by Justin Michaels Order History has several useful features in addition to viewing the details of your past orders. This tutorial shows you how to copy and track orders, print labels or tags, and download the DPL. You can also view your payment history and backorders in this section. ... (view more)
Making Online Ordering Easier by Justin Michaels & Courtney German
Learn how to more effectively use our e-commerce site to manage your merchandise. Includes our multiple search options, saving and loading carts, using our HOT products section and more. ... (view more)
Expert
Completing Online ReturnsBy Courtney GermanWe pride ourselves on having the best return policy in the business. View this brief tutorial that shows how to process a return online, as well as view previous returns. ... (view more)
Using ExpressKitsBy Anthony BoyerExpressKits lets you create orders from kits of pre-selected merchandise that you can quickly combine into a customized order. It was designed to make your Redemption Plus shopping experience faster and easier. ... (view more)
Using Quick Orders By Courtney German Quick Orders has several helpful applications, including accessing our Printable Catalog, using Smart Form, and ordering Labels & Tags. This brief tutorial shows you how to do them all. ... (view more)
Saving Favorites, Unwanted and Restricted Itemsby Justin MichaelsLearn how to quickly save and access your favorite items as well as tag any unwanted merchandise and block products you do not want to be able to purchase ... (view more)
Creating Your Custom Markupby Justin MichaelsLearn the value of creating your custom markup in under 2 minutes. It will ease your shopping experience and ensure items arrive tagged with the correct ticket value. ... (view more)
How to Merchandise a Redemption Center by Barbie HillThis video will help you understand how to merchandise a redemption center and maximize the impact of your product ... (view more)